Turnkey Landlord Monitoring and Maintenance
A practical solution to the business risks created by Awaab’s Law, HHSRS hazards and wider landlord duties.
We monitor property conditions, verify reported problems and help manage the response—reducing legal risk, management time, maintenance uncertainty and evidential exposure.
The problem for the landlord is not just detecting a hazard. It is managing what happens next.
A complaint about damp, mould, overheating, poor ventilation or an alarm fault can quickly become a serious business problem.
Landlords may have to deal with:
- conflicting accounts of what is happening;
- delayed inspections;
- repeated tenant complaints;
- urgent contractor visits;
- poor records of advice and action;
- increasing legal and regulatory risk;
- and damaging publicity before the facts are established.
The landlord needs more than a sensor.
The landlord needs a reliable process for verifying the problem, responding to it and proving that appropriate action was taken.
The Turnkey Solution
Your properties monitored.
Problems acted upon.
Your time protected.
Our service can manage the full process:
Monitor → Verify → Contact → Inspect → Repair → Record
Environmental conditions and compatible safety devices can be monitored remotely.
When a problem develops, the landlord can be notified—or the response can be managed on the landlord’s behalf under a maintenance contract.
This means fewer missed problems, faster action and less management involvement.
Simple hardware installation
A discreet wireless sensor and a hidden 4G gateway provide continuous property monitoring with minimal disruption and no reliance on the tenant’s Wi-Fi.
A simple installation with minimal disruption
A discreet environmental Sensor is fitted within the property.
It is wireless, unobtrusive and similar in size to a domestic smoke alarm.
A separate gateway is normally hidden within an electrical or service cupboard and connected to a permanent electrical supply.
The gateway uses its own built-in 4G connection, so the system does not depend on the tenant’s broadband or Wi-Fi.
Key features include:
- discreet wireless environmental sensor;
- hidden permanently powered gateway;
- built-in 4G connection;
- no reliance on tenant Wi-Fi;
- very minimal ongoing 4G service costs;
- and minimal disruption during installation.
One platform. Multiple property risks.
The platform can provide visibility of:
- temperature;
- excess heat;
- excess cold;
- humidity;
- condensation risk;
- developing damp and mould risk;
- carbon dioxide levels;
- ventilation conditions;
- compatible smoke alarms;
- compatible carbon-monoxide alarms;
- alarm events;
- equipment condition;
- and possible interference or removal where supported by the connected equipment.
This gives the landlord a much clearer picture of what is happening within the property between inspections.
Legal duties and landlord protection
Demonstrate that risks were monitored and acted upon.
Awaab’s Law, the HHSRS and wider landlord duties require housing hazards to be identified, investigated and managed. Connected monitoring helps create a clear record of what happened, what action was taken and whether the problem improved.
Monitor the conditions
Record when adverse conditions developed, how serious they became and how long they persisted.
This provides better evidence than relying only on complaints, photographs or a single inspection.
Record the response
Keep a clear record of tenant advice, contractor contact, inspections, maintenance visits and remedial action.
This helps show that the landlord did not ignore the problem.
Verify the outcome
Use continuing environmental data to check whether repairs, ventilation improvements or heating advice actually worked.
If the problem returns, it can be identified and addressed sooner.
Protect the landlord
Where the evidence shows that vents were kept closed, ventilation systems were not operated, heating advice was not followed or safety equipment was interfered with, the landlord has a clearer factual record.
The key protection is proving that the risk was monitored, investigated and managed reasonably.
Do not just report the problem. Offer your client the solution.
FOR EPC ASSESSORS & HHSRS PROFESSIONALS
An HHSRS Inspection and Assessment Report identifies hazards and recommends action.
The landlord’s next question is:
What do we do about it?
We work alongside EPC assessors, HHSRS inspectors, housing condition surveyors and property-safety professionals to provide the practical monitoring, maintenance and remedial solution that follows the report.
This allows you to present your client with:
- the inspection and assessment;
- the written report;
- the recommended actions;
- connected environmental monitoring;
- ongoing management support;
- and access to a contractor who can respond when problems are identified.
Instead of simply telling your client that a problem exists, you can help them move directly towards resolving and managing it.
This makes your own service more useful, strengthens your client relationship and creates an opportunity to offer a wider landlord safety and compliance service.